Tork, an Essity brand, has achieved a significant milestone with an estimated 1.2 billion people in 2024 traveling through buildings that use the Tork Vision Cleaning data-driven cleaning technology. Tork Vision Cleaning utilizes real-time data to optimize restroom cleaning operations, while ensuring that hygiene and customer satisfaction are prioritized. Up to 40% of cleaning time in offices and large venues is spent on the restroom [1].

This milestone is reached as Tork Vision Cleaning celebrates 10 years since launch. At that time, it was a true pioneer for the cleaning industry, leading the way in introducing such digital solutions. Using the Internet of Things sensors in restroom dispensers and people counters, notify cleaners when dispensers require refills and how many users have entered a restroom, signaling when it's time to clean. Businesses using this technology report that dispensers are full 99% of the time. Currently, Tork has more than 100,000 connected devices that send more than 1.3 million messages a day to cleaners working with Tork Vision Cleaning.

Restrooms are often the busiest rooms in a building with 82% of people saying they visit the restroom at least 2-3 times per typical workday [2]. They are also a significant concern for facility managers, being the single biggest source of complaints in office buildings [3]. Maintaining good hygiene standards for employees is an important consideration for business success. Managers say they have reduced complaints by 75% as a result of using Tork Vision Cleaning, 68% say they improved efficiency and 97% report improvements in hygiene within their facilities [4].

"Tork Vision Cleaning is a technology that meets today's expectations for digital connectivity across facilities. With the number of 'smart' connected buildings increasing, this solution has the direct market experience to provide data that empowers cleaners, reduces restroom user complaints and increases cleaning efficiency," said Pablo Fuentes, president of Essity's global Professional Hygiene business. "That's why we are seeing a growing demand for Tork Vision Cleaning, especially in high-traffic spaces like airports, stadiums and in large office buildings."

For facility management companies, Tork Vision Cleaning can bring added value to their operations. The Facilities Management Director of a large corporate headquarters building in Paris managed by Sodexo, shares how they have successfully installed and operated the digital technology from Tork.

"Implementing Tork Vision Cleaning has transformed our operations for Sodexo at a big Parisian headquarters. Initially, at this site, we aimed to optimize our cleaning teams' productivity in the high-traffic event areas. When Tork Vision Cleaning was installed in part of the site, we saw complaints continue to come from areas without Tork Vision Cleaning. Extending the solution across the entire site with 1,300 devices led to up to 90% fewer complaints, significant time savings for cleaning staff, and improved service quality. Our client is in the technology sector, always on the lookout for innovation, even in cleaning and facility management. The Tork solution, seen as the leader in connected cleaning, is ideal for this client. This technology reduces staff stress and enhances the overall user experience.

The Tork brand is the global leader in professional hygiene, offering dispensing systems, refills for hand towels, toilet paper, soap and sanitizers, napkins and wipers for use in commercial environments like office buildings, restaurants, passenger terminals, stadiums, healthcare facilities and manufacturing sites.

Five of the world's busiest airports now use the data-driven cleaning technology from Tork [6]. One in three people who avoid using airport restrooms also limit how much they spend to eat and drink in the airport - an important revenue source for airports [5]. Airport operators are also reporting a rise in cleaning staff vacancies and one in four anticipate recruitment challenges for cleaning staff. Tork Vision Cleaning provides data to airports that enables them to direct cleaning staff to the restrooms that are most used and in need of cleaning, and to divert staff from less visited restrooms, ensuring the places people use the most are clean and fully stocked with hygiene products.

To learn more about Tork Vision Cleaning, visit torkglobal.com/us/en/visioncleaning

[1] BCG IoT discussion, 2024 [2] Data from the 2024 Tork Insights Survey of 6,000 individuals 18-65+ and 900 respondents representing businesses in the United States, Mexico, UK, Germany and France.
[3] Statista: North America; Average across 2017 to 2021; 185 respondents; Building service contractors/commercial cleaning providers.
[4] Based on survey results conducted in November/December 2023 of 69 managers using Tork Vision Cleaning in 18 countries globally.
[5] IPSOS survey of 3,000 people who had recently visited a high-traffic venue in the USA, UK, Germany, France, Poland or Sweden, conducted in 2016.
[6] Based on Airports Council International (ACI) July 2024 total passenger data.